Introducing Meter Fleet
High quality, on-time installations delivered as part of the network
The quality of a network is determined by the quality of its installation. How well a technician runs cable, builds a rack, or places an access point defines how the network performs every day—and how it can be repaired or upgraded in the future.
But IT teams still bid out installations as one-time jobs. Installers show up knowing little about the network design and building and address any inconsistencies using their own judgment. Once the install is complete, the crew moves on. The people responsible for the network then inherit the decisions others made along the way.
We built Meter to take responsibility for the network throughout its life. That includes ensuring that every deployment happens quickly, on time, and is well-documented for future service needs.
Today, we’re happy to share that installations can be powered by Meter Fleet, our network of vetted, trained, and skilled technicians that exclusively install and support Meter networks.
Faster, on-time deployments
Network go-lives are deadline-driven: a lease is signed, an office relocates, or a school year starts. Finding a crew that can meet that deadline can take weeks, as IT teams evaluate bids and check installer availability against an ever-closer go-live date. This process is challenging but manageable for one site. It’s far more time-consuming when a company opens several sites at once, or expands into a region where they’ve never hired an installer.
With Fleet, Meter reserves technician time weeks in advance, so by the time deployments are scheduled, the technicians are committed and ready to install. Meter identifies and schedules technicians within 24 to 48 hours, and we handle all aspects of scheduling, communication, and logistics. This means that the IT team never has to bid on specific installers or chase crews. Even if there is no install for a given week, Fleet technicians handle service calls, break-fix visits, and prep for upcoming projects.
One standard for every installation
Meter partners with local, owner-operated low-voltage companies and vets technicians individually. Every technician goes through the same training on Meter’s product, tools, and workflows, and follows a standard process from the site documentation, rack layouts, and all the way down to fasteners.
Once installed, Fleet technicians test the live network, from the internet connection to how devices behave on the Wi-Fi. This way problems surface while the crew is still on site, and they can address any aspect that doesn’t meet our quality standards. The network goes live only after Meter signs off on the build.
Measure twice, install once
Fleet installs networks correctly from the get-go, so the visits that follow are for maintenance and support instead of costly rework. The technicians who install a network are often the same ones who come back to service it down the line. When they return for a break-fix or a hardware refresh, Fleet technicians already know the building, the cabling, and the locations of devices. If someone new from their team arrives, the network design, rack elevation, and site documents are reflected in the Meter Dashboard.
That continuity matters most to the IT team. People change roles or retire while the network keeps evolving. With the install and every later visit documented, and technicians who know the network inside and out, troubleshooting is faster and surprises are less common.
Continue working with your preferred partner
Many of our customers have installation partners they work with today. They can continue working with them, while our partners can leverage Fleet where they might need additional coverage—whether that’s working with a customer in a new region or adding new locations faster than a single crew can address. Whichever path the customer decides, customers get the same hardware, design, and acceptance standard before go-live.
At Meter, we’re responsible for the entire network. Fleet helps us carry that responsibility through deployments, with skilled technicians who deeply understand our product, consistently deliver high quality, and partner with us for the long term.
Meter Fleet is available across North America, the UK, and parts of Europe, with more regions available soon. To learn how Meter Fleet can deliver your install, visit meter.com/fleet.